Posts Tagged ‘general’

Customer Complaint System

Background The company was experiencing an increase in the number of customer complaints and an increase in the cost of processing and who were hired to analyze the current situation and make recommendations to increase the effectiveness of the process of managing and resolving complaints. Identify customer requirements A consultant was assigned to design customer service systems and reporting processes, and had done extensive work in the QFD (Quality Function Deployment), which is a methodology that analyzes the needs of client and integrates with the company’s processes to ensure needs are met. The first task was to identify what are the requirements of customers complain about the handling and how well customers felt their complaints were resolved. This involved conducting interviews with customers who had filed a last complaint.Customers were asked to speak about their experience with the process of handling complaints.

The purpose of this exercise was: to determine positive and negative incidents in the complaint handling process to determine important information about the client’s feelings about the outcome of your complaint main identity the reasons for the shortcomings in the process of making suggestions on how to improve the system . Existing review of Complaints Process The review process initiated upor the development of a questionnaire on the management of complaints administered to all handlers of denunciation. This provided an overview of the process for handling complaints in all departments of the company and also identified areas for improvement. A study was conducted operations in the current complaint handling process.

Calculated Weight Loss

Itself they would take the time to calculate the amount of corporal fat that lost darian account of the positive side of the image. The best solution is to use one calculator in line to measure the corporal fat and to judge your progress instead of to use a scale. It remembers: the tonificados muscles weigh more than fats. 3. To lose michelines or llantitas before molding the abdomen – There is a pile of people trying to obtain a very polished abdomen when they are losing weight, but continue increasing the fat, does not concern whichever abdominal exercises you do, is not going to give no positive result, because the fat follows in way.

Nesecitas to reduce the fat and to solidly strengthen muscles before considering to put the effort in the molding. Before working in the construction of abs – perfect, centrate in the routines for deshacerte of the fat and turning it into muscle. 4. First to lose the weight of the water – Which is the weight of the water? When you do not hydrate yourself well, the body clings to any source of liquids that can arrive at and these small water bags attract fats, for that reason people have fat rims in the stomach and other parts of the body. In order to lose the weight of water you need to drink water.

It sounds ironic but it is the pure truth. What you need is to cause that your body returns to a cycle of normal hydration and is going to have the fluids that are not necessary by their account. If you undo of the weight of the water, you will see a significant diminution in your weight. These are just a few of the best advice to lower of weight and to lose fat, that your and many others perhaps podrian to have ignored. These they assure a good program to you loss of solid weight, and that will give rise to better results. A very effective system exists that allows you to lose weight of healthful and constant form without hunger or tablets Vas to lose weight and to obtain to the beach body sexy once you follow east system. Intention to know about this system in the following page – To eat more To lose Fast Weight

NLP Training

The motivation and objectives for the participants of NLP training courses ranging from "I want to learn a new method / techniques known for my work," "I want to train a new profession" to "I want to learn more about me and my life "recognize. After over 15 years Seminar-/Ausbildungspraxis with about 500 participants, the following statements of the participants are summarized (see the original statements to participants Vote in the section): 1 The perception regarding response and behavior, my parents, and in relation to other people, especially in tension and conflict widened by the increased capacity of analysis and reflection second The communication skills learned about the new style of communication allowed more flexibility and increased sociability third Linguistic clarity, goal-oriented and persuasive ability increased the effectiveness of verbal competence 4th The initial fears to speak before groups to present, to show changed gradually in a calm attitude to find their own style and try 5th Newly acquired thinking fostered the creativity to deal with challenges solution-6th Longer deferred personal goals have been addressed more active, many experienced increasingly positive, self-enhancing experiences by reaching goals and new opportunities in professional and private contexts 7th In the field of social-emotional competence, the participants experienced an increase in self-confidence and self-acceptance. Many reported that they could now much better at dealing with your emotions and the emotions of others and would be loving / accepting yourself and others 8th Binding to others nearby, as are reasonable line are now situation-experience "and improved interpersonal skills and team spirit 9th Past, but still stressful, negative experiences and Pragesituationen could be resolved gradually and replaced by wholesome mental images so as to achieve reconciliation with his own biography 10th The use of Selbstcoachingmethoden gave the participants a greater competence to deal with difficult situations better 11th By working with values, vision, life, beliefs are opened for means and meaning Lebensbalancierung 12th use the ability of relaxation and autosuggestion techniques brought many participants a greater serenity and stress resistance as the most valuable training was named by the participants the opportunity to make other people in a protected and appreciative seminar atmosphere, taking into account its means new, previously unfamiliar experiences and the time to gradually try out the techniques learned and perfected.