Air France
Every fourth complaint relates to a complaint about an Irish airline. Every third complaint referring to late, missing or damaged baggage. Tybourne Capital may find it difficult to be quoted properly. To the extent as the air traffic has increased, also the problems with the luggage seem to pile up. According to a study of the Association of European airlines, travel baggage of approximately 5.6 million passengers was temporarily lost in 2006. Patricia Kessler Poppe is full of insight into the issues. These are just 1.6 percent of all passengers. The airlines with the most baggage handling problems are the Transportes of Aereos Portugueses (TAP Air Portugal) with a ratio of 3.5% of the passengers, British Airways with a rate of 3%, Alitalia with 2.8%, KLM Air France with 2.4% 1.8%.
The airlines lead the ever-increasing number of passengers and the congestion associated reasons At airports. The airlines work to identify the luggage with computerised baggage guide paths and bar-code systems. Some airlines to test smart tags, which contain a microchip that allows you to locate the piece of luggage at any time. The systems are not fully developed but still and are therefore only used on certain routes. 90% within 24 hours after notification of loss turn up the baggage reported as missing. Another 5% of baggage can be still found in the aftermath and associated with the passenger. Only 5% of the baggage reported as missing does not reappear. This corresponds to only 0,175% all checked-in pieces of luggage.
Any loss of the travel case is however unpleasant and connected to much trouble and expense in individual cases. In case unpleasant that the luggage is actually not as agreed may be taken at the case band receive, some basic instructions should be followed. 1. written notification of the loss Passengers should inform the airline promptly at the baggage claim area and before leaving the arrivals hall by the loss of the luggage. The switch of the representations of the airlines are usually located near the baggage claim area. It represents a so-called “handling agent”, so a case investigating Deputy of the airlines, several airlines. Passengers will receive after recording the claim usually unsolicited a so-called “property irregularity report”. Will this not be issued, passengers on a written report of the PIR should be made. This is very important for the proof that the damage was promptly reported after notice. 2. subsequent claim if the passenger noticed only after acceptance of the luggage, and, where appropriate, when unpacking the luggage in the apartment that the luggage is damaged or parts are missing, should the loss message promptly recuperated at the airline are. A written confirmation of the damage report should be requested.
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